Contact Us
If you did not find the question you were looking for above, contact us immediately. You can be sure that we will do our best for you.
How Can We Help?
Don't Leave a Question Mark in Your Mind!
Why should I choose Halıcızade?
Our carpets are beautiful, and we are not trying to sell you carpets. You can shop with peace of mind.
After how many days will the carpet I order be delivered?
We deliver the orders placed until 15:00 to Yurtiçi Kargo on the same day, you will receive them within 2 working days at the latest.
How do I return the carpet I ordered?
You can easily return your carpet within 14 days without giving any reason, provided that you do not use it. We will reflect your refund amount to your account or card within a few working days after you check it on the day it reaches us.
I'm having trouble choosing a carpet, what can I do?
If you contact us by phone or via Whatsapp, you can get support from our team of experts in attribution.
(form here) If you fill in, we will contact you as soon as possible.
If you are undecided, you can order a few carpets and lay the ones you like and return the others unconditionally free of charge.
Where is your store?
Our store in Ankara Çayyolu is open every day of the week, you can see plenty of carpets and stop by to meet, we are always welcome.
I live abroad, can I order?
From Tokyo to Texas, you can order anywhere the cargo reaches, we ship to any point in the world with DHL, TNT, UPS and FedEx.
Can I get it in installments?
We have 12 installment services for all cards at cash price, you can get them easily without tiring your budget.
Is there payment at the door?
Yes, you can also place your order with cash on delivery option.
Do you do carpet repairs?
In cases such as eaves, burns, wear and tear, we repair your carpets with our meticulous craftsmen and erase the tiredness of time.
I have old carpets, would you buy?
We buy old carpets and rugs, we need to see your carpet closely so that we can make a healthy offer.
