How Can We Help?

Don't Leave Any Question Marks in Your Mind!

Why should I choose Halıcızade?

Our carpets are beautiful, and we are not trying to sell you carpets. You can shop with peace of mind.

How many days will it take for the carpet I ordered to be delivered?

We deliver orders placed until 14:00 to Yurtiçi Kargo on the same day, and you will receive them within 2 business days at the latest.

How do I return the carpet I ordered?

You can easily return your carpet within 14 days without giving any reason, provided that you do not use it. After checking the day it is received by us, we reflect your refund amount to your account or card from which you paid, within a few business days.

I'm having trouble choosing a carpet, what can I do?

If you contact us by phone or Whatsapp, you can get support from our expert team on replacement.

Or send a photo of your home by clicking here , and let the expert find the carpet that suits you!

If you are undecided, you can order a few carpets, spread the one you like and easily return the others, unconditionally and free of charge.

Where is your store?

Our store in Ankara Çayyolu is open every day of the week, you can see plenty of carpets and also stop by to meet us, we are always waiting for you.

Click to Get Directions!

I live abroad, can I order?

You can order anywhere from Tokyo to Texas, we ship to every point in the world with DHL, TNT, UPS and FedEx.

Can I buy it in installments?

We offer a total of 12 installments for all cards, 3 of which are cash price, you can easily get it without straining your budget.

Do you repair carpets?

We repair your carpets with our very meticulous masters in cases such as fringes, burns and wear, and erase the tiredness of time.

I have old carpets, would you buy them?

We buy old carpets and rugs, we need to see your carpet closely in order to make a sound offer.

Contact Us

If you cannot find your question above, contact us immediately. You can be sure that we will do our best for you.