Within 14 days, for any reason, you will receive the carpet you ordered. return and exchange If you want to do it, your job is quite easy:

1- Creating a Return and Exchange Request for your order by clicking on the My Account page.

2- Filling in the required fields in the Return Form that comes out of the product package.

3- To send the Return Form and Copy of the Invoice as “Buyer Pay” from the nearest Yurtiçi Cargo branch to the address below.


Halicizade Carpet Kilim Home Textile Ltd. Sti.
prof. Dr. Ahmet Taner Kislali Mah.
Alacaatli Cad. 2873. Sok. No:3-4/C
Cayyolu / Cankaya / ANKARA


Returns and exchanges We try to answer your requests as quickly as possible and ensure that your payment is transferred back to your account. In this process, we seek your understanding for the problems sometimes experienced by the bank. If your account has not been refunded within 21 Business Days, simply contact us by filling out the contact form on the page below.